You know United Airlines baggage and boarding policies are strict, but were you aware of how strict their check-in policy was? Before you ever get to the airport, United Air has certain requirements you need to meet in order to fly with them, and one of these requirements is making sure that you’re checked in at least an hour before your flight takes off. If you aren’t checked in on time, United airlines won’t let you board the plane even if there are still seats available.
The benefits of online check-in
Online check-in can come with many benefits, including cutting down on time spent waiting in line at airport terminals and reducing stress. Some airlines also offer early boarding privileges to those who check in online—giving you a chance to get your bags into overhead compartments first and settle into your seat before everyone else. This convenience is often worth it, especially if you’re looking for any way possible to cut down on travel time. But, as United Airlines recently learned, doing things right makes all of these perks more valuable—and more attractive for customers. Read on for tips on how other airlines do online check-in right, plus why that matters so much.
The perks of mobile check-in
Whether you’re a United Airlines’ frequent flyer or just making a cross-country trip, mobile check-in is an extremely useful feature that lets you skip having to stand in line at check-in. Simply print your boarding pass at home or call ahead, and show it when you get to security or check-in. Be sure to pay attention to any special instructions on your app when you go through security because some of them will tell you exactly where (and if) precheck lanes are available. The bottom line is that once someone can save time by doing something, they tend to want more of it – and mobile check-in could be just what they need.
The do’s and don’ts of checking in at the airport
Think it’s a no-brainer? You’d be surprised. Although United Airlines Flights has made headlines for some of its current policies, such as banning two teenagers from flying because they were wearing leggings and a dress over a T-shirt (yes, really), there are many things you can do to make sure your airport experience is smooth and stress-free. The key is knowing what’s allowed so you don’t end up causing delays or find yourself standing in line at customer service. Here are some handy tips and rules. And while we’re talking about checking in, it’s worth noting that more than half of passengers check their bags when traveling on an airline like United—so read on if you want to avoid checking luggage fees!
Do United Airline Check in online before arriving at the airport. By doing so, you’ll have a better chance of getting a desirable seat assignment—and avoid having to rush through security or face long lines. Plus, if you’ve United Airlines checked baggage, printing your boarding pass will help get you through security faster by eliminating one extra step when going through TSA checkpoints. Once you’ve completed check-in online, bring any necessary documentation with you—you’ll need it when passing through security.
Follow airlines on social media
Many airlines are using social media channels to allow their customers to follow them and have their voices heard. Whether its live tweeting or answering questions on Facebook, providing a way for people to connect with your brand on a more personal level is a great way of building customer loyalty. United Air flights has active accounts on Twitter, Facebook, and Instagram where they answer customer questions within minutes! One of my favorite things about airlines on social media is that they make mistakes and own up to them right away rather than trying to cover it up. By owning up early you can become more relatable and build trust with your customers.
Keep your app updated
Applications with out-of-date checkin information show travelers a red screen on their app. The screen indicates that they must scan in at a United counter or airport kiosk and shows them a notification of how long they have before they are allowed to fly. If your United Airlines app displays such a notice, you should be able to avoid being denied boarding by scanning in at an airport kiosk or scanning into your flight from an agent at an airport counter. This might also be a good time for you update your app with real-time info for next time.
Report a problem with an airline (don’t vent on social media)
If you have a complaint, tell it to someone who can help. Although many airlines have taken steps in recent years to provide quick response times through social media channels, you’ll still have an easier time getting a company’s attention by contacting them via email. And sometimes what you think is a problem (for example, waiting in line at a United Airlines fights ticket counter) is actually standard policy for that airline or even for all carriers within that country or region. When in doubt, contact the airline directly and ask about your particular issue. Remember – keep your message professional; don’t vent on social media. You never know who might be watching!
Always use the official app
United Airline’s new mobile app lets you check in and manage your flight directly from your phone. For example, you can United airlines check-in on one device and then check out on another if you want. Unfortunately, it appears that only iOS users can currently take advantage of these perks; there is no United Airline Android app available for download yet. So you will need to direct call united airlines customer services phone number +1-888-720-1433