| About Me |
Customer-Focused Business Professional with 10+ years in Account/Project Management, inclusive of a multifarious experience in healthcare, manufacturing/supply chain, customer service, business office administration, and quality control. Demonstrated success streamlining processes to increase customer retention and reduce costs. Adept at cultivating effective customer relationships, identifying challenges and opportunities, and resolving escalations, while facilitating process improvements. Results-oriented servant-leader with strong organizational skills.
Core competencies include, but not limited to: Account Health | Customer Retention | Payroll | Negotiations | Research | Contract Compliance | Customer Action Calls | Process Improvement | Document Management | Cross-Functional Collaboration | SOP Development | Process Mapping | Communications | Reporting | Attention to Detail | Analytical Thinker
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