Profile Information

I work with individuals and organizations to help them develop referral creation strategies and systems that will help them:

• Create more referrals from clients and customers
• Build relationships with other businesses and professionals to get referrals on a regular basis
• Understand the OPA process and how it applies to getting referrals for your business

In fact, referrals can be the least expensive customer you can get and also have the biggest return on investment. So, what do I mean by that?

Referred customers, on average:

• Spend 3 to 4 times more than a non-referred customer in the first year
• Are 2.5 times more likely to refer you to someone else
• Stay with you 4 times longer than a customer you acquired elsewhere