Profile Information

Name

Jonathan

Last Name

Campbell

Nickname

jonathancampbell

Location

Massachusetts

About Me

The consummate Customer Operations Leadership professional, with vast experience in all phases of delivering customer delight, from front line to mid-senior management, I led a number of teams within the award-winning Customer Operations team at Constant Contact, and contributed to their amazing trajectory through excellence in all aspects of Customer Care.

Work Experience:

•Washington Mills, North Grafton, Massachusetts. Feb 2021- Present

Manager of Customer Service

•Peet’s Coffee and Tea  Sudbury, MA, Lexington, MA June, 2019 – Present

Shift Manager

•Trux, Waltham, MA Feb. 2019 – June 2019

Customer Service Representative- temp to perm contract role

• Professional Musician 2018 – Present Marlborough, MA

WEB: http://www.music-by-jonathan.com  FACEBOOK: @MusicByJonathanC

Singer, multi-instrumentalist performing for occasions and settings of all types.

•Toast  Boston, MA Dec. 2016 – June 2018

Enterprise Customer Success Manager

•Constant Contact  Waltham, MA March 2000 – February 2016

Senior Manager, Customer Operations, for about six years and several other roles within the organization leading to this one.

Instagram

http://www.instagram.com/jonathancampbellmusic

LinkedIn

http://www.linkedin.com/in/jonathan-campbell-38996b8

YouTube

m.youtube.com/channel/UC0fO6UudRec5jo5GGqscexQ

Website

http://www.music-by-jonathan.com

SPN