Ish Sachdeva

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@ish-sachdeva active 1 month, 4 weeks ago

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About Me

A proven <strong>leader</strong> who strives to enhance the performance and impact of the team. Provide <strong>strategic direction</strong> to projects & programs, setting budgets and managing risks while achieving overall company goals and exceeding customer expectations.

Key Achievements:

💢 Led Service Delivery for Leading Indian Telecom Giant (Team Size - 150)

💢Managed New Branch Roll out project for a Leading Bank (Team Size - 25 || Sites Delivered - 50)

💢Effectively Transitioned several IT service desk operations to of-shore (End to End Transition Management)

💢 Managed Budgets of up to $10m

💢 Achieved cost reductions in excess of 15%

💢Successful execution of VDI Deployment & Network migration project for a user base of 3000 for RBS (Team Size - 40)

💢 Collaborate with sales and develop RFP and Pricing

💢 Establishing effective relationships/engaging with key stakeholders to ensure aligned, consistent communication

💢 Recruiting, hiring, developing, and managing regional support resources to deliver program strategies

💢 Defining Operational Acceptance Criteria (OACs) for new or changed services, and managing delivery against OACs

💢 Optimized gross margins by 10% by effectively rotating resources and optimizing performance

💢 Successfully Migrated 2500 Win 2008 Server to Win 2012/16 and Cloud

💢 Lead skills development effort for infrastructure support staff in areas of project management and leadership

Key Competencies:

👉Leadership and Management.

👉Project Management

👉Program Management

👉Strategic Operations

👉Service Delivery

👉Communication and Negotiation

👉Client Relationship Management

👉 Account Management & Business Development

Key Technologies and Methodologies:

👉 Agile

👉 Scrum

👉 Microsoft Project/Visio

👉Prince2

👉PMP

My team n colleagues call me Detail-oriented, versatile, motivated, technically proficient and I carry 15 years of diverse experience in leadership and managing  Projects and Programs in different domains.

Being a natural strategic thinker, quick learner and carrying a positive and can do attitude enables me be successful in any role that I take up.

Further I am working towards Bilingual fluency in French, currently I rate myself at A2 Level.

Please contact me at <ishsachdeva83@gmail.com> to duscuss how we might collaborate & how can I add value to your organization.

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