SPN

  • Dr. Gleb Tsipursky posted an update 3 months, 1 week ago ·

    To get colleagues in denial to believe the truth, use EGRIP: 1) discover their Emotions; 2) then their Goals; 3) build up Rapport; 4) provide Information to change their mind; 5) offer Positive Reinforcement for them updating their beliefs. #riskmanagement #emotionalintelligence #neuroscience

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