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@don-williams-global active 2 months, 2 weeks ago
  • Appreciate other people’s perspectives to sell more.

  • We only get one life. Make it the best one possible.

    View this post on Instagram

    The back deck view!

    A post shared by Don Williams (@don_williams_global) on

  • So you’ve made mistakes in business.

    You’ve learned from them.

    But must you dwell in them?

    The short answer is no. Rear-view mirror forces you reflect and take stock. Sure, you’ve realized what not to do in future, but you’ve also gained knowledge about what you should do to improve your business and not make the same mistakes twice. Similarly, if you’ve done something right, you should find ways to make things even better.

    Look beyond the rear-view mirror and out the windshield because that’s when you’ll be able to grab opportunities, even before they knock your door.

    To find out more please visit https://lnkd.in/eesCjuW

  • When you follow the principle of #RomancingYourCustomer, you start providing experiences to everyone like you would your current customers. If you do this, you attract more people to your brand and ultimately win them over.

  • Don Williams posted a new activity comment 4 months, 1 week ago

    Wow!!!

  • Gartner reports that 82% of organizations have a Customer Experience Map, yet only 47% use their map effectively.

    If you don’t have a Customer Experience Map it costs you sales, revenue, profits, and team morale.

    and if you’re going to have a Customer Experience Map why not a …

    WORLD-CLASS CUSTOMER EXPERIENCE MAP?
    Dallas/Ft. Worth Texas
    February 21 and 22, 2020
    To find out more please visit https://donwilliamsglobal.com/boot-camp

  • Sand, surf and a couple of days with 200 CEO’s at the #EntrepreneurOrganization Chapter Presidents Meeting in Cancun. @crushing-b2b

    Love being with my tribe.

  • Have you tried looking at your business from the metaphor of romance? Only a few businesses do, and I can understand why. It takes commitment to shift one\’s perspective and stay on the path you\’ve chosen.

    When you add romance to your business, you quickly discover that everyone is a customer. As a result, you treat everybody the way you\’d want them to remember your brand.

    The value of your business then goes beyond making a sale or providing a service. You start developing better customer relationships.

    When you romance your customers and provide \”WOW\” experiences, you attract more customers. Remember, positivity attracts positivity. And it comes back a hundredfold. Also, your current customers would stay with you longer and refer your business to others. When you treat your customers with romance, there won\’t be any reason for them to leave.

    What could you improve on today so you could offer a better customer experience? What would it take for you to make the change?

    Let me help you embrace the concept of Romancing Your Customer. Send me a message and let\’s talk.

  • Everyone wants to feel valued and appreciated — including your clients. What better way to do that, but through gift-giving? 🎁

    And I’m not talking about sending your clients postcards or holiday greetings 🎄 through email with free access to your newly published book.

    I’m saying sending them gift boxes that are carefully and thoughtfully packaged with a handwritten message from you.

    Why?

    The physical gifts you especially prepared for your clients represent how much you value them. They show how much you’re paying attention to their likes and interests outside of your business relationship.

    When your clients feel appreciated, they begin to develop a deeper connection with you. In turn, they’re more inclined to remember you, support you, and stay loyal to you.

    So, the next time you’re tempted to send random, hurried gifts to your clients, pause for a minute and ask yourself, “ does this gift show how much I appreciate and value them?”

    If you want to deliver a “WOW” customer experience 🤩 and boost your ROI, follow me! Don’t miss out on my tips and strategies. New videos are posted weekly.

  • You see, it’s not enough to want to sell or get leads. It would help if you had a plan when you’re prospecting. Who is your target? How many prospects would you like to have? What are you going to do to turn those prospects into clients?

  • How do you stay on top of an ever-changing marketing landscape? You need to learn to move forward.

    Many businesses focus too much and too often on things that they have done and get stuck in the past. They forget to think about what they could still do for their customers and their business.

    Yes, you need the lessons from your past experiences to guide you. But, it doesn’t mean that you only have to focus on them. The future offers many possibilities. The NOW has even more opportunities for you. If you keep looking behind you, you will miss what today offers and what tomorrow could bring.

    For a better customer experience and marketing strategy, always communicate with your customers. Don’t rely on what you think they need. Ask them and keep them engage with your business.

    Create a customer journey map and track each point that you connect with a customer. Do you always deliver a “wow” experience at each point? Do you provide the necessary information or solution in every step?

    When you know exactly what your customers need and when they need it, you could boost your sales number.

    Not sure how to do it? Let me help you. Send me a message and let’s work together to reach your goals.

  • Do you have 20/20 vision for what you want to accomplish in 2020?

    Here’s what some amazing leaders have to say about vision…

    Step one is Clarity of Vision.
    -Warren Rustand

    Vision is a destination a fixed point to which we focus all effort.
    -Simon Sinek

    Create a vision for the future you want.
    -Tony Robbins

    Create the highest grandest vision possible for your life, because you become what you believe.
    -Oprah Winfrey

    Create a Vivid Vision.
    -Cameron Herald

    Run your day by the clock and your life with vision.
    -Zig Ziglar

    The only thing worse than being blind is having sight but no vision.
    -Helen Keller

    The world of great opportunity is available now, as it has always been, only for those with great vision.
    -Andrew Carnegie

    Wherever you find a prosperous business, you will come upon some individual who has Creative Vision.
    -Napoleon Hill

    Create your future from your future, not your past.
    -Werner Erhard

    Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion.
    -Jack Welch

  • You see, it’s not enough to want to sell or get leads. It would help if you had a plan when you’re prospecting. Who is your target? How many prospects would you like to have? What are you going to do to turn those prospects into clients?

  • “Contentment is the state of being happy and satisfied.”

    “Are you content?” is actually a two-pronged question — Are you happy? AND Are you satisfied?

    To be content means answering yes to both questions. And that’s where the problem lies. Oftentimes, we confuse satisfaction with merely settling for something because it’s what we have at the moment.

    So let me ask, are you TRULY content with your business? To improve your business, start with your people and your customers. Think about what you could do to improve your relationship with them. Ask yourself — or better yet ask them, “how can I make their day better?”

    Working on your relationships with your customers and employees creates a ripple effect in your overall business. Overtime, you’ll see an increase in both customer and employee satisfaction, plus customer lifetime value.

  • In business, you shouldn’t just be working with your brain. To succeed in building customer relationships and growing your brand, you must also be willing to work with your heart.

    Traditionally, planning a customer experience strategy starts with the brain and then followed by implementation — or action. The downside of this is that customers often see you as a cold and distant brand. Why? Because the experiences you offer them do not reach the heart.

    When you romance your customer and plan your strategies with your heart, you add little things that make the overall experience unique. These little things won’t go unnoticed. As a result, customers value their transactions and interactions with you. Your personal touch encourages them to do more business with your company.

    Do you see how this can help improve your brand? Would you like to connect more with your customers? Understanding the principles behind #RomancingYourCustomer could help! You could start here: https://donwilliamsglobal.com/books/

  • Let\’s connect on LinkedIn too! Please feel free to engage and send me an invite at your earliest convenience.

    https://www.linkedin.com/posts/don-williams-a63375a_everyone-wants-to-feel-valued-and-appreciated-activity-6595721850746126336-N3lx/

    Thank you and have a great day!

  • Hello everyone,

    I am sorry for slow replies or missed notifications on here! I appreciate all of you and the incredible support that SPN provides, but I\’m more easily found on LinkedIn! Please feel free to connect with me there at https://www.linkedin.com/in/don-williams-a63375a/

  • Don Williams posted a new activity comment 7 months, 1 week ago

    Thank you, @steveparker! I apologize for not seeing this sooner! I hope you have a great weekend!
    • Here are some sales tips that I shared on LinkedIn today. Please feel free to let me know your thoughts and don\’t hesitate to tag me on here or LinkedIn so I can engage back as well!

      https://www.linkedin.com/posts/don-williams-a63375a_salessecrets-salesmagic-romancingyourcustomer-activity-6591023959276351488-Im-7

    • Last week I had the honor of speaking in London.

      Romancing Your Customer crosses all boundaries & cultures.

      Everyone wants to be treated as if they are special (which of course they are).

      Even if we think we sell products or services, our customers, friends, teams & families more likely form their opinions and judgements on their experience(s) with us.

      On a scale of 1 – 10, demand a WOW Experience!

    • Here is a video that I did on “how to lead your team”

      I subscribe back and look forward to connecting on LinkedIn too:

          • Don Williams posted a new activity comment 8 months, 2 weeks ago

            Thank you, Katja! I hope you\’re doing well!
            • Don Williams posted a new activity comment 8 months, 2 weeks ago

              Thank you, Mike!
              • Don Williams posted a new activity comment 8 months, 2 weeks ago

                Hello @gerard-mporananayo! I hope you\’re doing well!
                • Don Williams posted a new activity comment 8 months, 2 weeks ago

                  Thank you, @joshinishad! I really appreciate you sharing this!
                  • Are you working on building something great? I would love to hear your feedback on this LinkedIn post! Thank you!

                    https://www.linkedin.com/posts/don-williams-a63375a_are-you-working-on-something-good-or-are-activity-6577600621287927808-EF1o/

                  • Check out our blog on \”how to lead your business.\”
                    https://donwilliamsglobal.com/how-to-lead-your-business/

                  • Look at things through your team’s point of view: To run the best business and be the best person that you can play with your heart. If you play with your heart, that’s when the magic happens.

                  • I hope you\’re all doing well! I am looking to add subscribers to my YouTube channel. I will subscribe back and match engagement. Thanks and have a great day!
                    https://www.youtube.com/channel/UCpWuB3uMeE98xq–ovokO0g

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