Angel Luis Pagan
Profile Information
| Name | Angel Luis Pagan |
| Nickname | angelpagan |
| Location | Arlington, Texas |
| About Me |
Angel L. Pagan Arlington, TX 76001 Professional Summary Foster/adoptive father and telecommunications professional with 23 years of experience. Skilled in leading teams and directing projects involving all aspects of telecommunications including but not limited to installations, layout and design of network infrastructures. Extensive knowledge of telecom applications. Prior work involved leading teams of 10 – 30 people in size to complete various tasks within the department. Developed best practices and assisted with training programs for on-boarding new technicians. Signal Maintainer Dallas Area Rapid Transit 3/9/2020-Present · Inspects, tests, and repairs electric gate crossings, signals, and signal equipment within division of railroad system. · Drives truck along track route and stops truck to inspect & test gate crossings, signals and signal equipment, like interlocks hotbox detectors · Inspects batteries to make sure that batteries are filled with battery water or for defining need for replacement. · Tests signal circuit connections, using standard electrical testing equipment and replaces defective wiring, broken lenses, or burned-out light bulbs · Inspects electrical units of railroad grade crossing gates to detect loose bolts, defective electrical connections parts · Inspects mechanical gate crossings and repair defective cables on hand-operated gates and test air lines air cylinders on pneumatically operated gates.
Technician 9/2017 – 3/8/2020 AT&T Dallas, Texas –
OCS Technician 2/2005 – 5/2017 Frontier Communications (formerly AT&T) Hartford, CT 06114 ● Experience in building and maintaining large multifaceted projects (200+ users at call centers, Baseball stadium, reporting stations for Frontier Communications). ● Led teams of 30+ technicians in the installation of the total telecommunications system for Hartford Yard Goats Stadium ● Assisted Network engineers in the layout and design of network infrastructures ● Completed build outs of IDF closet including mounting racks, network hubs, switches and servers ● Partnered with various departments, constructions teams and vendors to ensure that the projects were completed within both company standard and client’s requests ● Experienced with installation and repair of outside plant, (Coax, Pots, Fiber, High Speed Internet) ● Configuring customer premise equipment to fit needs of both residential and businesses ● Experience with E911 systems and hierarchy ● Troubleshooting and installation of equipment and circuits at cellular sites as well as ensuring all procedures and safety practices of such cell sites were adhered to ● Installation and repair of PBX including but not limited to: Avaya, Merlin, Magix, Partner, Mitel, Nortel and associated paging systems ● Security clearance to work at airports and prisons ● Installation and troubleshooting of data networks both wired and wireless ● Experience with Cisco systems on fiber or electrical backbone, reading network diagrams and suggesting changes as needed. Placing and testing of fiber, Cat5e, and Cat6 cables ● Assisting desktop support as needed, repairing printers, computer peripherals, projectors and media rooms ● Installing, monitoring, and correcting VOIP systems on multiple platforms ● Installation and repair of simple and complex Telephony circuits.
Service Delivery Business Technician 5/1998 – 2/2005 AT&T Hartford, CT ● Experience with installation and repair of outside plant, (Coax, Pots, Fiber, High Speed Internet). ● Configuring residential and business customer premise equipment ● Installation and repair of simple and complex telephony circuits including low speed analog, high speed digital (T1, DS3, PRI, Optical, ISDN) ● Experience with E911 systems and hierarchy ● Repairing and installing equipment and circuits at cellular sites. ● Installation and repair of telephone systems and PBX including but not limited to: Avaya, Merlin, Magix, Partner, Mitel, Nortel and associated paging systems. Security clearance to work at airports and prisons. Installation & Repair Technician 11/1995 – 5/1998 AT&T Hartford, CT 06114 ● Installation and repair of simple and complex Telephony circuits. Examples of circuits are: low speed analog, high speed digital (T1, DS3, PRI, Optical, ISDN). Experience with E911 systems and hierarchy. Troubleshooting and installing equipment, circuits at cellular sites.
Education
Electronic Repair Certification Island Drafting and Technical Institute – New York, NY August 1992 Telecommunication Studies Pace University – New York, NY September 2005 – June 2007 Telecommunications
References
Available upon request |