Don’s reputation as a business leader has led him to work with over half of the Fortune 500 companies. One of Don’s best skills is always being able to put himself in the shoes of customers. It doesn’t matter who your customers are because Don knows how to make them happy. Don is the customer satisfaction king. He also knows how to make a company turn a profit while keeping customers happy.

Don’s vast experience with many different types of businesses provides him with skills few people in the world possess. He is so good at making companies run profitably while improving the customer experience that p

Don Williams: The Author

Saying that Don wrote the book on how to set appointments and close deals from cold calling is an understatement. He actually wrote two books and they were also bestsellers. The first book, DIY Outbound Contact Center Toolbox, is a DIY guide for successful outbound contact center campaigns. It covers everything from A-Z so well that it became an instant bestseller. The book is an easy to follow guide for market research, lead generation, appointment setting, sales, operations, and service.

The second book did even better because it became an international bestseller. That book is Romancing Your Customer: How to Passionately Attract, Retain, and Win-Back Customers for Unbelievable Loyalty and Profitability.

Both books will help you develop skills and understanding of:

• Marketing & Sales,
• Customer Service (CX)
• Company Culture Strategy and Execution
• Transformational Leadership

Don has spent the last 30 plus years working on Strategy and Execution with Domestic and International clients. He has also worked with over half of the Fortune 500.  His experience with those companies has shown him some of the best, worst and ugliest efforts along the way.

Some of the work he has seen was genius and some of the work was…let’s just say “not very genius”. The books share quite a bit of the experience and lessons learned in an easy-to-follow way. Grab the books to get a lot of insight from those experiences.

Don Williams Global: Leadership & Speaking

Would your life be different if you…

• were able to quickly and easily improve your sales numbers?
• could leave your customers happy enough to have become an advocate for your business?
• develop a company culture that had people wanting to join your team?
• became a leader that people would gladly follow anywhere?

These are just some of the things Don Williams Global teaches business owners. Don also has a knack for teaching these things like they’re basic concepts. His laidback style and common sense advice put things into perspective in a hurry. He teaches the best practices to make people successful at what they do because he has been there and done that…a lot. Most people understand that it’s always best to learn from other people’s experiences (OPE) with successes and failures. It’s more important for business owners to understand because of how much time and money goes into starting a business.

One of the best things that Don teaches business owners is how to hold themselves accountable for their actions. His track record speaks for itself. He has been helping companies earn hundreds of millions of dollars in new revenue for years. Don helps business owners increase customer satisfaction, develop world-class culture and change their lives through leadership improvement.

Don Williams Global: On-Demand

Don’s teaching style and success with helping businesses make more money have him in demand. His time has limits, so he can only take 12 consulting clients a year. Each client gets private coaching with Don on a monthly basis. Learn more about how to work with Don Williams to turn your business around and grow the life you want.